I saw a post on the Social Media Group I’m part of on Facebook inviting people to check out an event at E|SPACES in Cool Springs. Since it was at 7:30am, which is before work, I figured I’d check it out.
What I thought would be a social networking event turned out to be an author talk from Joe Calloway on his book, “Be the Best at What Matters Most: The Only Strategy You will Ever Need.” He was joined by Nashville company bites of knowledge’s, Julie May and Gary Hornbuckle. Bites of Knowledge is the case study featured in the book.

View from the back of the packed E|SPACES author talk with Joe Calloway featuring Julie May and Gary Hornbuckle of bites of knowledge
Here are the takeaways I took home, I mean, to work:
- Check-in with clients and team, contact clients proactively, communicate for accountability, repeat
- Good connecting includes frequent: asset managing, issue managing, project managing
- Understand what the business or need is first before trying to resolve issues
- Reward performance and incentivize behavior of employees
- Clarity and accountability go hand in hand
- Value reliability first before “singing on the plane like Southwest”


